Voice

Solutions Voice

Your communications network drives customer engagement and enables seamless collaboration across locations. BCN leverages cutting-edge technology to provide high-quality, reliable voice solutions that keep your business connected—now and as it grows.

Tailored & Adaptive

Customized solutions designed to flex, evolve, and scale with your business, ensuring seamless performance in an ever-changing landscape.

Unbreakable & Secure

Always-on connectivity with built-in redundancy, managed SD-WAN, security overlays, and monitoring designed for business continuity.

Scalable & Resilient

Designed to grow with you, delivering reliable, high-performance connectivity with built-in redundancy and uptime assurance.

Our Voice Solutions

Cloud Voice Hosted PBX

BCN’s Cloud Voice Hosted PBX delivers all the advanced features of a traditional phone system—without the upfront costs or hardware limitations. Built on a geo-redundant platform for enhanced reliability and accessibility, this solution ensures crystal-clear voice quality and seamless connectivity from virtually anywhere. With support for feature-rich IP phones and the BCNmobile app, businesses can stay connected and productive on any device. Advanced capabilities such as Direct Routing to Microsoft Teams, call queuing, messaging, auto attendant, text-to-speech, and more provide a fully integrated, next-gen communication experience designed for scalability and flexibility.

Cloud Voice Call Center

BCN Cloud Voice Call Center is a fully managed, cloud-based solution designed to optimize every customer interaction. Built with intelligent call routing, real-time analytics, and robust quality monitoring tools, it gives businesses the flexibility and insight to improve service delivery and drive performance. The platform includes advanced features like skills-based routing, call recording, customizable queue management, and live supervisor dashboards—empowering teams to respond faster and more effectively. With support for remote and hybrid work environments, BCN’s solution helps ensure compliance, enhance training, and streamline operations across every call center touchpoint.

Cloud Voice SIP

Gain the flexibility, functionality, and features of Cloud Voice with BCN SIP services. SIP PRI integrates with your on-premise phone system to maximize your communications infrastructure while minimizing service disruptions. Additionally, SIP Trunking enables an IP PBX to run voice over your data network while replacing costly phone lines and PRIs. Experience crystal-clear sound quality and exceptional mobility with these cost-effective, highly scalable solutions available on a true geo-redundant platform.

POTS Replacement

Aging copper telephone lines can be costly, unreliable, and increasingly difficult to maintain, yet many businesses still depend on them for critical operations. BCN’s future-ready solutions for legacy phone lines provide a seamless, cost-effective transition to modern, cloud-enabled technologies that enhance reliability, improve performance, and reduce costs. For businesses managing large POTS inventories, we offer expert guidance to plan and execute a smooth migration. Our extensive POTS replacement portfolio—including POTS over LTE, UCaaS, SIP/SIP PRI, and Cable Voice—ensures your analog voice and specialty line applications function smoothly while being fully supported for the future. No matter your needs, we match the right technology to your applications and priorities, keeping you connected and ready for what’s next.

Traditional Voice

Our fully integrated Traditional Voice solutions streamline your communications, ensuring you have the right solution with one single point of contact. With BCN, your business gains access to reliable and highly scalable networks optimized for superior quality and access. Our Traditional Voice solutions include:

Local Business Lines (POTS) & Local PRI
Switched & Dedicated Long Distance
Toll-Free Services & More

Tailored Solution

Communication technology designed for your business from a vast array of BCN network and technology partners.

One Point of Contact

One monthly invoice, one provider, one team. It’s that simple.

Experience Focused

BCN sets the standard for customer and partner care, ensuring every interaction is a positive experience.

Technology Roadmap

When it’s time to adopt the latest and greatest in communications technology, we’re ready to deliver.

Optimized for your industry

Custom network and technology solutions built to drive superior performance. The flexibility and experience to address every customer need uniquely. That’s BCN.

Find out what we can do in your industry

“BCN delivers seamless service with precision, ensuring every solution exceeds expectations.”

Eric Savitsky, Managing Partner / FounderCrosStar Network Solutions

“The BCN team brings a deep understanding of the challenges facing businesses today to every customer engagement.”

Chris Pool, PrincipalD&M Enterprise Group

“BCN's unwavering commitment to the customer experience sets them apart at every step.”

Jamie Boedeker, Channel Sales ManagerGlobal Telecom Solutions

Everything you need to know

Learn more about BCN’s industry-leading POTS Over LTE solution.

What makes BCN's POTS Over LTE solution unique in the industry?

Unlike competitive closed box solutions, BCN's POTS Over LTE is delivered through a dynamic, open enclosure allowing key components to be updated or replaced with ease.

Is BCN’s POTS over LTE solution compliant with industry regulations?

Yes, BCN’s solution meets NFPA 72 fire protection standards, qualifies as a Managed Facilities Voice Network (MFVN), and is approved for Fire/Life Safety applications. It complies with HIPAA, PCI, and RoHS standards. Additionally, it holds UL 60950-1, UL 62368-1, and UL 2054 safety certifications.

What connectivity options are available with BCN’s POTS over LTE solution?

BCN’s POTS over LTE solution offers multiple connectivity options with SD-WAN enabled. A wireless LTE dual SIM is the primary connection. Optional connectivity options include customer-provided wired internet, a low-cost broadband option (not standalone), and customer-provided Wi-Fi.

Does BCN’s POTS Over LTE support multiple lines?

Yes. The MFVN-compliant ATA device supports up to 8 lines per device and includes up to 24-hour battery backup for uninterrupted service.

What is BCN's service delivery strategy for Fire/Life Safety lines?

BCN ensures a smooth transition with specialized, expert installation, post-install reporting, proof of test calls, and photos—meeting compliance and reliability standards.