Privacy & Policy
Personally Identifiable Information
Privacy concerns center on information that can be associated with a particular individual or entity. This information is often referred to as “personally identifiable information” and includes, for example, such things as a customer’s name, address, telephone number, social security number or e-mail address.
Disclosure: BCN Telecom will not sell to third parties any personally identifiable information obtained from the registration for or use of a BCN Telecom online service nor will BCN Telecom disclose any personally identifiable information without the consent of the customer except: (i) as required by subpoena or other legal process; (ii) in the case of imminent physical harm to the customer or others; (iii) to protect BCN Telecom’s property. BCN Telecom may also disclose personally identifiable information to business partners who assist BCN Telecom in providing service to you. When BCN Telecom uses agents, contractors or other companies to perform services on its behalf or in cooperation, BCN Telecom will require that they protect your personally identifiable information consistent with this Policy.
Use of Personally Identifiable Information: BCN Telecom collects and uses personally identifiable information obtained from you and from other sources for billing purposes, to provide and change service, to anticipate and resolve problems with your service, or to identify, create and inform you of products and services that better meet your needs.
Collection of Internet Usage Data: BCN Telecom’s gathers information about Internet usage such as the sites visited, session lengths, bit rates, and number of messages and bytes passed. BCN Telecom uses this information in the aggregate. BCN Telecom may share this aggregated information with other parties from time to time and for billing purposes.
E-mail: BCN Telecom will not read your outgoing or incoming e-mail, private chat or instant messages. BCN Telecom or its agents may store e-mail messages for a brief period of time and could be compelled to disclose the messages in order to comply with a court order or subpoena, or if it is necessary to disclose this information to protect an individual’s safety or security. BCN Telecom may also use personally identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for service.
Security: BCN Telecom has in place security measures and policy guidelines to protect your customer identifiable information from unauthorized access.
Children: BCN Telecom does not target children or teenagers for the collection of personally identifiable information. BCN Telecom encourages parents and guardians to spend time online with their children and to participate in and monitor their Internet activity. All minors should have parental consent before using the Internet or disclosing any personally identifiable information online.